Censum support chat.
Get routed to the right Censum support bot for buying questions, product questions, evidence, packet access, Concierge, billing, filing windows, exemptions, or escalation.
What the bots can handle
Buying Guide Bot: tier choice, packet value, sample reports, and low-pressure next steps before checkout.
Product FAQ Bot: what Censum is, how the flat-fee packet works, and what is included.
Evidence Coaching Bot: photos, documents, comparable notes, repair estimates, and safe upload guidance.
Packet Access Bot: download links, resend access, and active packet questions.
Technical Support Bot: checkout issues, PDF/browser trouble, wrong email, upload failures, privacy/data requests, and API/export questions.
Concierge Support Bot: CCAO authorization, BOR companion workflow, receipt capture.
Billing Bot: billing corrections, duplicate charges, checkout questions.
Deadline Bot: township-window triage and official source links.
Escalation Bot: entity ownership, attorney questions, complaints, or risky cases.
Use the support bubble in the lower-right corner. Safe buying, product, evidence, partner, and general-support questions can answer more naturally from approved Censum facts. Do not send passwords or county credentials.
Email support